In recent news, Foursquare has gone global, allowing for users to check-in from anywhere in the world, at any business. As GPS based social networks are poised to be the hottest expansion [in my opinion] in 2010 it is only right that small businesses understand what a little social-media elbow-grease can do for them.
Let’s just get this out of the way: Starbucks is really a social media platinum brand. Their ability to foster their social media presence as the customer service interaction for their international brand through @Starbucks is really quite remarkable. But even still, and it is always easier on the sidelines, Starbucks had a few things that could have taken them to another level with their latest VIA product launch. Some might argue that what they have done thus far is already successful, but my perspective is there is always room for improvement and with this being their largest launch since Vivano which in my opinion failed miserably every avenue MUST be considered.Continue reading →